How Autopact achieved a 900% increase in reporting with Donesafe

Safety that works on the workshop floor

How Autopact simplified safety for almost 2,000 employees across 52 sites with Donesafe.

With more than 600 vehicle hoists requiring daily inspection, Autopact needed safety processes that worked for the people using them every day. Its existing system was difficult to access, overly complicated and not suited to the realities of a busy workshop.

Chief of Safety, Stuart Rawlins, took a different approach. He spent time working alongside technicians, involved them in testing the new system and worked with the team to simplify processes around how people actually worked.

The result was a more accessible approach to safety reporting, equipment inspections and action management, with measurable improvements in worker participation.

The results at a glance

• 900% increase in hazard reporting in the first year, maintained over time.
• 201% increase in actions raised by workers in the first 12 months.
• 130 → 18 questions in Autopact’s workshop inspection after multiple rounds of refinement.
• 86% safety satisfaction rating in Autopact’s staff engagement survey 12 months after implementation, maintained around that level.

What you’ll learn

• Designing safety around the people who use it: Why Stuart spent time working alongside technicians to understand the barriers they faced.
• Making inspections easier to complete: How Autopact reduced its workshop inspection from 130 questions to 18.
• Improving hazard reporting: How QR codes and mobile access made it easier for workers to report equipment issues and hazards.
• Turning reports into action: How increased worker reporting helped Autopact identify recurring issues, emerging trends and opportunities to improve safety.
• Maintaining visibility across multiple sites: How Donesafe gives Autopact a central record of equipment inspections, servicing and safety information.

In Stuart’s words

“The uptake we saw with Donesafe, and I’ve been in safety for 15 years across three different industries, would have to be one of the best we’ve seen of a safety software solution with workers.”

Stuart Rawlins
Chief of Safety, Autopact

“Keep it simple. I think simplicity is key for Donesafe.”

Read the full customer story

Discover how Autopact approached worker engagement, simplified safety processes and improved visibility across its national operations with Donesafe.

Download the customer story