HSI Donesafe and Workable Partner to Bring AI-Powered Voice Intelligence to Frontline Safety

New AI-powered voice integration lets frontline workers report hazards, incidents and near misses by phone, with information captured directly in HSI Donesafe.

SYDNEY, Australia — 18 August, 2026 — HSI Donesafe today announced a strategic technology partnership with Workable, bringing AI-powered voice reporting to the HSI Donesafe platform.

The new integration gives frontline workers a simpler way to report hazards, incidents and near misses. Instead of opening an app, navigating a form or typing out what happened, workers can call a dedicated number and explain the situation in a natural conversation. Workable’s AI Agent captures the relevant details, asks follow-up questions where needed, and sends the completed report directly into Donesafe.

The integration solves a familiar problem experienced by often large, distributed or deskless workforces, that is, important information is happening on the frontline, but not all of it makes it into the safety system.

Reporting can be particularly difficult when workers are in the middle of a task, working across remote sites, have limited access to mobile data, or are using a safety system that requires them to navigate lengthy digital forms.

“The opportunity here is to make reporting much more natural for the people experiencing and seeing these events,” said Louise Minty, Partnerships Manager at HSI Donesafe. “Donesafe remains the system of record. Workable gives frontline workers another way to get information into it, without asking them to stop, log in and work through a form. They can pick up the phone and tell us what happened.”

A phone conversation turns into a complete safety record

The integration connects Workable’s conversational AI directly with Donesafe’s configurable forms and workflows.

Key capabilities include:

• Natural voice reporting
  Workers can explain what happened in their own words. The AI Agent can ask questions to fill gaps, clarify details and confirm the information before submitting the report.
• Directly into Donesafe
  Reports are transferred into Donesafe as structured records, feeding into the organisation’s existing workflows, notifications and reporting.
• Multiple languages
  The voice experience has multilingual support, making it easier for diverse workforces to report in the language they are most comfortable using. The resulting record can be structured in English within Donesafe.
• Phone-based access
  Workers don’t need to download an app or rely on an active data connection to submit a report, making voice reporting particularly useful across remote and distributed operations.
• More frontline observations captured
  By reducing the effort involved in reporting, organisations can make it easier for workers to report the smaller hazards and near misses that might otherwise go unrecorded.

Bringing more frontline information into the system

The partnership is focused on making the first step in the safety reporting process easier, while keeping Donesafe at the centre of what happens next.

Once a report is submitted, the information can move through the organisation’s existing Donesafe workflows, giving safety teams a consistent record to review, investigate and act on.

This also means organisations don’t need to introduce a separate safety database or ask workers to learn another system. Workable acts as the voice interface, while Donesafe remains the system of record.

“Providing Donesafe customers a product that allows workers to have a natural, two-way conversation to submit their forms seemed like a no-brainer to us. Conversational AI is a game changer compared to traditional dictation/transcription voice products. With Workable, the AI Agent asks the form’s questions and responds contextually to the worker’s responses. This results in better data captured, and a more efficient reporting experience for the frontline.”   – Michael Green, Head of Product at Workable.

The initial focus of the partnership is incident, hazard and near-miss reporting, with further use cases planned across areas such as digital checklists and asset inspections.

HSI Donesafe and Workable will also collaborate on joint customer education and AI-focused safety initiatives throughout 2026.

The Workable voice reporting integration is available to HSI Donesafe customers. To learn more, visit donesafe.com or contact the HSI Donesafe team on +61 1800 370 629.

About HSI Donesafe

HSI Donesafe is a configurable environmental, health and safety (EHS) platform that brings safety processes, data and teams together in one cloud-based system. Organisations use Donesafe to manage workplace risk, incidents, audits, inspections, compliance and other critical safety processes across their operations.

About Workable

Workable develops conversational AI products for frontline workforces. Its technology turns natural phone conversations into structured data, helping organisations capture important operational information without adding complexity to frontline processes.