Australia
N.Z
U.KMarket leader and award-winning innovator
Overview
Stay ahead of risk in high-pressure, high-traffic settings
In high-turnover environments like quick-service restaurants, department stores, and hotel chains, Donesafe makes safety second nature. From onboarding casual staff to managing site inspections across dozens of venues, the platform gives you tools to stay proactive, while keeping operations running smoothly and customers protected.
Simple, streamlined safety for every shift and site
Whether it’s food safety, manual handling, or incident response, Donesafe makes it easy for your teams to do the right thing fast. Keep your people and customers safe with tools designed for busy floors, rotating rosters, and high staff turnover.
- Log incidents and near misses in seconds with no paperwork
- Ensure food safety, manual handling, and hygiene compliance
- Manage staff training and certifications
- Create a culture of safety across casual, part-time, and full-time staff
- Automate safety alerts and follow-ups across locations
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Processes
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Policies
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Psychological
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WellnessMental Health
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Behavioral
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Chemicals
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ComplianceActions
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InvestigationsRisk Assessments
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Root Cause Analysis
Why retail & hospitality teams choose HSI Donesafe
- No more spreadsheets or paper trails.
Eliminate spreadsheets and paper by managing all safety data digitally in one secure platform - Built for retail and hospitality environments
Quickly capture incident reports, complete checklists, and log hazards from any device, even during busy service periods or in low-signal areas - Real-time dashboards and reporting
Access real-time dashboards with live data to track safety performance and trends
- Compliance made simple
Stay audit-ready and meet food safety, hygiene, and WHS requirements with built-in compliance tools
- Supports teams across departments and shifts
Standardise safety processes across stores, venues, and shifts with full oversight and control from HQ
- Multilingual and user-friendly
Designed for all staff levels and languages to encourage accurate reporting and stronger frontline engagement - Flexible and scalable with no coding needed
Configure modules to fit your business whether you’re managing one venue or a national footprint and scale as you grow
Case study: How McDonald’s transformed safety participation across 1,000+ restaurants
Like many in the fast-paced hospitality industry, McDonald’s Australia faced a familiar challenge: safety reporting was slow, buried in paperwork, and often deprioritised in favour of customer service. With tens of thousands of workers across hundreds of locations, their paper-based system made it difficult to capture timely insights or respond quickly to hazards.
By switching to Donesafe, McDonald’s digitised its entire safety program, making it easier for staff to log incidents in real-time without leaving the floor. The result was a 500% increase in employee participation and a cultural shift that embedded safety into day-to-day operations. Donesafe’s flexibility and frontline-friendly interface empowered staff at all levels to contribute to a safer workplace without disrupting service.
McDonald's
Increase in incident reporting
of AU restaurants onboarded within 12 months
Acceptance from employees
McDonald's
“From a cultural perspective across all levels of senior management through corporate and in the restaurants, Donesafe has started to change the culture of safety in the restaurants.”
— Yvonne Argent, National Workplace Safety Consultant at McDonald’s Australia.
Key Insight
It’s time to bring everything together
We found that only 5% of EHS functions have achieved the holy grail of consolidating all EHS processes through a single management system, allowing them to reap the benefits of centralizing all EHS data.
44%
Agree investing in EHS systems as one of the most influential factors in improving EHS performance
Verdantix (Global Corporate Survey 2022: EHS Budgets, Priorities and Tech Preferences)85%
Of EHS functions have broader operational benefits enterprise-wide
Verdantix (Global Corporate Survey 2022: EHS Budgets, Priorities and Tech Preferences)52%
are still using spreadsheets or paper to manage their EHS programs
EHS Today (2022 State of the industry survey)50%
Of companies are using six or more different point solutions
Verdantix (Global Corporate Survey 2022: EHS Budgets, Priorities and Tech Preferences)The modules retail & hospitality businesses commonly use
Choose the modules that suit your needs today – and scale easily as your requirements grow.
Incident & Hazard Management
Capture and track what happens on-site or in the field
Audit & Inspection Management
Stay on top of key checks for assets, locations, and processes
Risk Management
Maintain up-to-date registers that connect with other modules
Chemical & SDS management
Store, update and access safety data from anywhere
Contractor & Inductions
Ensure compliance and induction before work begins
Injury & Claims Management
Make injury and claims management easier, to get people back to work faster.
Learning & Document Management
Track staff certifications, learning, and expiry alerts
Psychosocial Management
Identifying, assessing and managing psychosocial hazards
PPE Management
Manage PPE inventory, ensure legislative compliance, automate maintenance and replacement schedules
See how easy it is to use Donesafe’s
safety management software.
Single Source
Where safety management meets the single source solution
Centralize data capture and document management in one place
Increase reporting activity. Donesafe boasts a market-leading user interface, and combines all safety reporting into the one place. No training required.
Manage your entire workforce ecosystem under one platform
Donesafe allows organizations to take complete control of their entire workplace across employees, visitors, contractors, suppliers, and vendors to ensure zero blindspots exist when it comes to connecting all the dots.
Actively manage, assess and investigate risk
Streamline reporting of incidents within your workforce including near-misses and apply customized incident investigation templates including 5 whys, Root Cause Analysis and other methodologies.
Total control and visibility at your fingertips
With a couple of taps, the right people will get alerts and associated actions in real-time. Responding to and resolving issues is faster than ever before.
Access to data science, without the data scientist
Turn reporting into actionable insights to discover why things happen and how to improve compliance performance in the future. Donesafe’s intelligent reporting capability combines best-in-class BI capabilities with a tailored EHS experience.
Meet compliance and legal obligations
Donesafe can help ensure compliance with any standard and regulation around safety, including; AS/NZS 4801, OHSAS, 18001, ISO 45001, HSE – Health & Safety in Employment Act, OSHA, BS 8800 and The ISM Code.
Intelligence
Surface real-time insights. Close the gap between data and action.
Experience 360-degree oversight of your entire workplace, gain insights and analyze issues to prevent them from occurring in the future. With Donesafe, you know exactly where you stand.
Create
All the building blocks you need
Effortlessly build your health and safety use cases across the largest library of pre-built, configurable templates and frameworks.
- Registers
- Policies
- Procedures
- Checklists
- Forms
- Assessments
- Audits
- Templates
Design
Workflows that match the way you work
Use our powerful “no-code” drag-and-drop workflow capability to simplify even the most complex workflows.
- Multi-step processes
- Drag and drop editor
- Configurable workflow connectors
- Layer in automation
Automate
Reduce admin with automation
Promote productivity through automation. Easily assign follow up tasks related to checklist findings with automated email notifications sent to workers and their supervisors for upcoming, pending and overdue tasks, ensuring nothing falls through the cracks.
- Trigger set actions
- Notifications and alerts
- Corrective actions
- Key events
- Scheduling
Reporting
Complete visibility into what matters the most
Keep your finger on the pulse and view the right information at the right time on a one-page dashboard. Drill down into reports to analyze how to continuously improve your systems.
Features
Powerful features. Simple to use. Built for better outcomes.
From safety to quality and compliance, Donesafe brings everything together – helping you reduce risk, cut admin, and drive better outcomes across your organization.
Click the icons to explore the platform
No-Code
No-Code
No-Code
Donesafe is engineered to be no-code configurable from the ground up. Build and deploy use cases in a matter of hours with an intuitive user interface that lets you design seamless forms, workflows, automations and actions.
Mobile
Mobile
Mobile
Access Donesafe on any device with our native mobile first platform. Compatible with Apple, Android and Windows devices, the Donesafe platform can even work when offline.
Forms
Forms
Forms
Add logic to make your forms smart. Forms can make decisions for users, input data automatically, show and hide fields and drag and drop files. Removing hurdles and making data input fast and easy encourages system-wide participation.
Workflows
Workflows
Workflows
Design, build and automate robust workflows that can be quickly adapted and customized as enterprise processes change. No-code needed and deployed in minutes.
Automation
Automation
Automation
Remove the time heavy administrative burdens and spend more time doing high level tasks. Achieve more with less resources.
API
API
API
Seamlessly communicate with third party systems and applications to send and receive data from one database to the other. Sync in real time or set time intervals of your own choosing.
Single sign-on
Single sign-on
Single sign-on
Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of Donesafe.
Alerts
Alerts
Alerts
Create multi-level alerts for goals and thresholds, and setup real-time notifications for critical events and workflow status.
Dashboards
Dashboards
Dashboards
Create any number of dashboards that are uniquely tailored to each job role, site or individual in Donesafe. End users can have a simple dashboard, while managers can have multiple reports, alerts and actions that relate only to them.
Custom reports
Custom reports
Custom reports
Create and save a report that interrogates any data field within the platform. This includes drilling right into sites, worker roles, date ranges, workflow progress, status and more. Saved reports automatically become a widget that can be placed on your dashboard.
Data migration
Data migration
Data migration
Data migration is made easy using our DIY import tool. Donesafe’s data migration can be performed by your account manager or yourself. Map data from Excel spreadsheets directly to the fields within the Donesafe system and import.
27001 security
27001 security
27001 security
Donesafe is hosted on Amazon Web Services, and is trusted by defence and government organizations. ISO 27001 compliance is a part of our overall focus on security.
Actions
Actions
Actions
Actions can be automatically created and sent to workers based on specific conditions. Donesafe will even follow up on actions if they are not marked as complete. Includes preventative actions and corrective actions (CAPA).
Scheduler
Scheduler
Scheduler
Create a system that automatically keeps workers accountable for recurring tasks. Schedule actions, audits, observations or consultations easily and assign them to those that need to complete it.
Language translator
Language translator
Language translator
Tailor Donesafe to support multiple geographic locations. Configure the primary language of each location or division across your organization
Data exporter
Data exporter
Data exporter
Export all reports and compliance data with a click of the button. Perfect for presentations or reporting legislative requirements, such as OHSA 300 (USA).
Trusted by Many.
Tailored to You.
The world’s safest organizations partner with us to keep their people safe. HSI Donesafe’s intuitive and flexible EHS software supports the way you work, centralizing your processes across your organization. The HSI Donesafe Platform:
- Is used by 22,000 clients and 3 million workers globally
- Complies with all ISO and local regulations
- Provides enterprise security such as GDPR, ISO27001, Single Sign-On (SSO) and others
Want to see how Donesafe could help you manage EHS more effectively?
Start with a short demo or a planning session and see how Donesafe can simplify your EHS processes – and give you confidence in your compliance.
- 30-minute walkthroughs available
- Tailored to local government use cases
- No obligation
Still relying on paper forms, spreadsheets, or outdated legacy systems to manage critical safety processes? These systems create gaps, increase admin load, and make it harder to meet legal requirements. Donesafe digitizes every part of your health and safety program – from real-time reporting and workflows to corrective actions and compliance documentation – in one connected platform.
Talk to us.
Simply fill in the form and one of our team members will connect you with an industry solutions specialist for a call to understand your needs, at a time that works for you.
