Accelerate speed to value
From project readiness to onboarding and training, our comprehensive services offering is battle-tested to deliver, every time.
Service offering
- Solution design
- Project management
- Implementation
- Data, BI & reporting
- Integration
- Training & knowledge
Adapt faster continuously
We keep our customers future-ready with a solution that scales and evolves rapidly, powered by a team of experts to make possibilities a reality.
Service offering
- Assisted onboarding
- Dedicated customer success
- Advanced configuration
- Reporting & dashboards
- Technical support
- Ongoing training
Experience makes a difference
From enterprises to government agencies to service providers, Donesafe has successfully deployed transformational solutions into the most complex workplaces, globally.
Get startedIn Numbers
Our customers sing us praises, we see results
“The software is exceptional but the support team are just as exceptional”
OHS Advisor
98.5%+
Customer retention
rate average
350, 000 + Workers
One of the largest workforce
deployments
95%+
Average user acceptance and
participation rate
1,000+
Enterprise customer
deployments
Our Offering
Meet the geniuses behind the Tech
We’ve baked our experience working with some of the world’s largest organizations into every corner of the Donesafe experience. When you’re just starting out, we’ll get you up and running faster. And when you’re ready to scale, Donesafe removes the boundaries of a distributed workplace – all backed by a world-class customer success team trusted to deliver the unimaginable.
Project management
Project management
Dedicated Project Management to plan and execute system delivery on-time and within budget.
Implementation
Implementation
Expert system configuration to design, build and test your system in accordance with your business needs.
Reporting, data & analytics
Reporting, data & analytics
Access to reporting, data and analytic expertise to support data integrity and business insights.
Account management
Account management
Dedicated & strategic engagement to ensure you get the most out of your system.
Knowledge
Knowledge
System training & guidance to support user enablement.
Support
Support
System guidance, troubleshooting and technical support.
Customer journey
Fluid customer journeys engineered for success
Not just an interface – a real face
Prepare for a white glove experience. We’re with you every step of the way.
Project Management
“I coordinate the project to ensure it stays on track and all required tasks are completed on time.”
-Claire Aucamp
Implementation
“I work closely with you to finalize, build, test, and document your Donesafe solution.”
-Vaishag Vijay
Solution Architect
“I coordinate technical aspects like custom integration and BI reporting.”
-Erick Cheah
Project Sponsor
“I oversee the internal Implementation team and project to ensure everything runs smoothly.”
-Alexandra Javadi
Support
“ I will be there to answer your system-related questions and investigate/resolve any issues”
-Ross Bailey
Customer Success
“I will be your dedicated account representative to support engagement & optimization across your business”
-Chris Lilley
Data Migration
“I will support data migration, mapping to maintain data integrity”
Kathy Nguyen
Reporting
“ I will work with your team to design dashboards, reports and BI tools/integrations for great business insights”
-Adrian Thomas
Knowledge
“I will support structured training solutions for your users to ensure they know how to use relevant functions and get the most out of the system”
-Monica Sullivan
Global solutions
Global teams – global solutions
Our team of experts are located throughout the world to assist you on your journey; when, where, and how you need it.
Jumpstart your journey with Donesafe
See our platform in action
Get a guided demo and answers to all your customization questions.
Get a DemoRequest our pricing
Get a custom quote designed around your capability requirements and users.
Get Pricing