How Leukaemia Foundation Achieved a 65% Increase in Incident Reporting and Transformed Safety with Donesafe

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Is your safety data trapped in a system that wasn’t built for it? Before their digital overhaul, the Leukaemia Foundation relied on a basic IT ticketing system to manage everything from maintenance requests to clinical governance. While functional for IT, it was a “black hole” for safety. It couldn’t track corrective actions, lacked public-facing access, and offered almost zero visibility for leadership.

By moving to a purpose-built platform, they didn’t just upgrade their software; they fundamentally shifted their culture from reactive and fragmented to proactive and strategic.

The Transformation Snapshot
• From a disjointed IT ticketing system that was “absolutely wasn’t hitting the mark” and failed to capture investigations or external submissions.
• Achieving a 65% increase in incident reporting since going live, driven by a simple interface that prompts users through every step.
• Moving from minimal reporting to rich, actionable data that identifies business needs and informs board-level decisions.
• Replacing manual oversight with automated, enhanced compliance across clinical, facilities, and contractor requirements.
• Achieving massive employee engagement because the new system only asks for the information truly needed.

Stop settling for “functional” when you need “strategic.”
Learn how the Leukaemia Foundation moved beyond inadequate workarounds to reach a higher standard of performance and strategic advantage.