Manage every component of workplace injuries and claims, and even non-work related injuries, with complete visibility and comprehensive reporting – allowing you to focus on your people and not administration.
Manage every Injury claim from a single source solution
Achieve swifter, better outcomes for workplace injuries and insurance claims with a true end-to-end solution. Link to related Donesafe modules such as Incident Management and Hazard Management for an automated single-source solution and ultimate visibility.
- Cloud-based platform: Donesafe is a cloud-native platform built to deliver virtually unlimited scale and concurrency.
- Mobility built-in: Donesafe works securely on any mobile device or browser, anywhere, online and offline.
- Maximum adoption: Donesafe simplifies the entire end-user experience driving record employee participation levels organization-wide.
- Modular architecture: Donesafe is a modular platform allowing organizations to easily add new modules that are intelligently inter-connected and interoperable.
Cost of Injuries
CompensationReturn to Work
Collect and connect the dots you never knew existed
Donesafe’s Injury and Claims Management module features claim forms for each jurisdiction, with key information pre-populated after entering data into the platform once. This results in considerably less data-entry, lowered risk or human error, and ultimately swifter resolution of claims.
Instantly generate plan templates which are pre-populated with up-to-date information from the most recent medical certificate. Select tasks from the Suitable Duties list to incorporate into the plan to assist workers return to work.
Send and receive email within the module and have them centrally stored for reference. Keep track of all communications, claims documentation, medical certificates, RTW plans, weekly compensation details and more.
With text message and email functionality in your injury and claims module, you can easily track all communication between the injured worker and the system. You can forward any email correspondence directly into an injury record for effortless storage in one central location. Additionally, the email-in feature makes it simple to file any correspondence into the specific injury or claim case file, ensuring that all communication is organized and easily accessible.
Establish causal and correlative relationships between data points when linking to other modules from the Donesafe platform suite. For example, by linking to the Incident and Hazard Management modules, you can surface injury causation, define corrective actions and implement preventive measures to minimize future occurrences.
Manage your injury and claims program in accordance with key regulatory standards, obligations, and best practice
Our platform cleverly adjusts to the relevant state legislation of the managed injury or claim, with relevant workflows and forms to ensure compliance. You can access standardized letter templates, rehab reports and policies and procedures.
Close the gap between data and action
Experience 360-degree oversight of your entire injury and claims management program. Uncover hidden blindspots, track non-conformances, monitor unsafe behaviors, and identify compliance gaps. Take immediate action with intelligent automation or human intervention to mitigate risk and ensure compliance.
Customizable dashboards delivered to any device, anywhere
Harness global visibility and control all in one place with configurable reports & widgets. Role-specific views let every department focus on the metrics, actions, and tasks that matter most. Track team progress, status, events & more. Get real-time visibility into current claim status, closing rates, injuries causing the most claims and more.
Build the most advanced reports to meet any requirement
Create, customize, and schedule advanced reports easily with the attributes and visualizations of your choosing. Leverage the data that’s important to you and generate reports such as type of injuries, claim amounts per type to help identify areas of focus.
Eliminate all blindspots and start driving big data insights
Move from hindsight to foresight with insight-led data that gives your entire organization visibility of what’s important to make smarter, quicker decisions that matter. Surface key insights surrounding claims patterns, type of recurring incidents with the highest financial impact and more.
Smarter actions start with smarter decisions, faster
Donesafe’s robust data management framework is designed to structure data capture that can be translated into real-time actions (workflows automations) or data insights to drive-decision ready workplaces. The Donesafe platform helps you to connect your people, processes, and your operational ecosystem to deliver data and insights for precise decision-making organization-wide.
All the cutting-edge tools you need, to deliver best-in-class results, effortlessly
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Donesafe is engineered to be no-code configurable from the ground up. Build and deploy use cases in a matter of hours with an intuitive user interface that lets you design seamless forms, workflows, automations and actions.
Access Donesafe on any device with our native mobile first platform. Compatible with Apple, Android and Windows devices, the Donesafe platform can even work when offline.
Add logic to make your forms smart. Forms can make decisions for users, input data automatically, show and hide fields and drag and drop files. Removing hurdles and making data input fast and easy encourages system-wide participation.
Design, build and automate robust workflows that can be quickly adapted and customized as enterprise processes change. No-code needed and deployed in minutes.
Remove the time heavy administrative burdens and spend more time doing high level tasks. Achieve more with less resources.
Seamlessly communicate with third party systems and applications to send and receive data from one database to the other. Sync in real time or set time intervals of your own choosing.
Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of Donesafe.
Create multi-level alerts for goals and thresholds, and setup real-time notifications for critical events and workflow status.
Create any number of dashboards that are uniquely tailored to each job role, site or individual in Donesafe. End users can have a simple dashboard, while managers can have multiple reports, alerts and actions that relate only to them.
Create and save a report that interrogates any data field within the platform. This includes drilling right into sites, worker roles, date ranges, workflow progress, status and more. Saved reports automatically become a widget that can be placed on your dashboard.
Data migration is made easy using our DIY import tool. Donesafe’s data migration can be performed by your account manager or yourself. Map data from Excel spreadsheets directly to the fields within the Donesafe system and import.
Donesafe is hosted on Amazon Web Services, and is trusted by defence and government organizations. ISO 27001 compliance is a part of our overall focus on security.
Actions can be automatically created and sent to workers based on specific conditions. Donesafe will even follow up on actions if they are not marked as complete. Includes preventative actions and corrective actions (CAPA).
Create a system that automatically keeps workers accountable for recurring tasks. Schedule actions, audits, observations or consultations easily and assign them to those that need to complete it.
Tailor Donesafe to support multiple geographic locations. Configure the primary language of each location or division across your organization
Export all reports and compliance data with a click of the button. Perfect for presentations or reporting legislative requirements, such as OHSA 300 (USA).
Discover other modules that play well together with Injury & Claims management
Hazard ManagementComplete hazard lifecycle management, from logging, to corrective actions and close out. Find out more
Incident ManagementCapture, track, investigate and report on all incidents and near-misses. Find out more
Safety AlertsManage real-time hazard alerts, assign key safety lessons, and provide updates via dashboard and email. Find out more
Contractor ManagementEnd-to-end management of contractor approval, registration, insurances, licenses and site inductions. Find out more
Frequently asked questions
Donesafe works with companies ranging from 5 to 500,000 employees across all industries, each with unique needs and use cases. We’ve found that custom pricing is the best way to effectively serve such a diverse customer base. Pay only for what you need – pricing is calculated on your business size (number of workers) and the number of application modules you need. We can give you a quote instantly, so get in touch to get a price. We won’t bite!
We don’t want you to pay for features and services that you don’t need, so we need to know a little more about your business in order to provide you with an accurate quote. Additional help getting started, or features, or the number of workers in your business are factors that influence our pricing. Let’s talk and get specific!
A worker is anyone in your organization. Using workers (rather than just administrative users) is a unique competitive advantage when compared to our competitors. We believe everyone should be part of the compliance conversation and building a strong culture of engagement is central to that. By having all your users in the system, Donesafe can create more intelligent permissions and escalation settings, create unique user experiences, deliver ‘just in time’ learning and notifications, and much more.
Don’t worry, a worker cost is a fraction of the price you would normally be charged per administrative worker. You do not need to pay more for your administrative workers. In general, Donesafe is a more affordable platform than its competitors.
No, you can pick and choose the modules that best suit you to begin with. It is easy to plug in additional modules later as your organization requires them.
Yes! We want you to see the impact that Donesafe can have on your business, but for most folks, that’d be hard to accomplish all on your own. When you invest time in Donesafe, we invest time in you. We’ll provide a guided walkthrough of our software with one of our dedicated team members. If you’d like to get your hands on it, we can help set it up and provide a sandbox of your environment, so you can get your hands dirty as we continue discussions!
Online compliance solutions can deliver huge benefits and offer a world of promise, but most solutions fail early on, especially for companies that don’t have dedicated project teams to implement and manage the solution. On top of that, many systems are too rigid in their forms, workflows, reports and automation – and this means you and your staff struggle to adopt the new technology. This is where Donesafe succeeds where others fail. It’s simple enough for a non-technical person to use and robust enough to provide enterprise-quality results with minimal set-up effort.
Donesafe has offices worldwide with dedicated hosting in the EU, US, Australia, and Asia with a certified server infrastructure. We are fully GDPR compliant, ISO 27001 certified and can ensure enterprise-grade data security and privacy.
Explore more from Donesafe
What is Injury and Claims management software?
Injury & Claims management software can be a powerful and invaluable tool for organizations of all sizes, streamlining the process and documentation of workplace injuries, insurance claims, and even non-work related injuries. This technology offers a comprehensive solution to ensure that every aspect is managed smoothly and efficiently—from Return to Work (RTW) plans to medical certificates, compensation details, and all associated claim documentation.
Injury & Claims management software relieves the burden of administrative tasks that often consume valuable time and resources, allowing organizations to devote their energy towards a safe and sustainable Return to Work for workers. By offering an easy-to-use digital platform that allows users to manage every component of Claims electronically, Claims management software offers organizations a reliable solution that helps to reduce manual labour, optimize Claims processes, and ensure accuracy.
Organizations will benefit from the automated tracking of Claims through different stages, ensuring accountability and visibility across departments. The reporting capabilities of Claims management technology also allow for an in-depth analysis of Claims patterns, further aiding the Claims process and fostering a safer, more efficient Claims experience for all parties involved.