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Intelligent, end-to-end incident management and reporting
Donesafe Incident Reporting and Management software empowers you to capture, track, investigate and report on all incidents and near-misses, including injuries and illnesses, spills, property damage, and vehicle incidents.
Manage every incident from a single source solution
Streamline and integrate your incident management engagement, processes, and reporting all in one place on the cloud with Donesafe. Link to other Donesafe modules such as Risk, Observations, Hazards, Contractor Management, Knowledgebase, Learning Management System, and Audit to achieve a 360-degree view of incidents in your organization while also understanding the relationship between incidents and hazards in the workplace.
- Cloud-based platform: Donesafe is a cloud-native platform built to deliver virtually unlimited scale and concurrency.
- No-code configurability: Offering market-leading configurability within a completely codeless environment.
- Mobility built-in: Donesafe works securely on any mobile device or browser, anywhere, online and offline.
- Maximum adoption: Donesafe simplifies the entire end-user experience driving record employee participation levels organization-wide.
- Modular architecture: Donesafe is a modular platform allowing organizations to easily add new modules that are intelligently inter-connected and interoperable.
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Psychosocial
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Investigations
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Corrective Actions
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HazardsPyschological
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Root Cause Analysis
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Risk Management
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Event ReportingEscalations
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InjuriesContractors
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Chain of Responsibility (CoR)
Collect and connect the dots you never knew existed
Capture every incident effortlessly in one place
Workers can complete a simple incident form and get back to work in just 30 seconds. They can describe what happened, where, and who was involved, tag any colleagues or witnesses, as well as upload a picture, video, or CCTV footage of the incident. Once the incident is logged, a notification is automatically sent to the manager to conduct a supervisor investigation.
Streamline incident processes powered by frictionless workflows
Once an incident is logged, it can be triaged and escalated for review by different parties, such as injury teams, managers, supervisors etc. Relevant parties can be notified of new incident submissions via email notification or SMS. Actions can be assigned, and stakeholders added to review or provide further insight. Using an incident as an example, an incident workflow might look like this: Incident Recorded, Investigation, Investigation Review, Corrective Actions, Actions Review, and Complete.
Automate rules, processes, workflows, and actions
Donesafe allows you to configure your workflows to meet your specific process requirements while you layer in automation. For example, such as setting incident and hazard observations to trigger actions and events. The incident module can link to other modules in Donesafe, allowing additional information relevant to the incident to be included in the record (e.g. details on vehicles involved from a Fleet module, equipment damaged from a Plant & Equipment register).
Seamless internal audits and inspections
Donesafe’s adaptive dashboard is the central command center where you’ll have complete oversight in the one spot. See metrics on investigations, focus on locations, and identify bottlenecks. Track corrective actions from creation to closure while automatic email and dashboard alerts ensure that involved employees, supervisors, or all workers at a facility are notified when a new workplace injury or illness has occurred.
Action every incident immediately until close out
Conduct incident investigations such as analyze trends, perform root cause analysis, and assign corrective actions to better understand the causes of incidents and prevent them from reoccurring. Choose from a range of investigation methodologies including Root Cause Analysis (RCA), 5-Whys Analysis, and ICAM, while managing corrective actions within the same platform.
Ensure compliance while mitigating risk
Ensure Compliance with any standard and regulation around health and safety, including OHSA (United States), WCB (Canada), ISO 45001 (Australia and International) to name just a few. You can also easily generate OSHA recordkeeping logs such as OSHA 300, 301, and 300A reports (USA only).
Close the gap between data and action.
Experience 360-degree oversight of your entire risk management and compliance framework. Uncover hidden risk blindspots, track operational hazards, monitor unsafe behaviors, and identify compliance gaps. Take immediate action with intelligent automation or human intervention to mitigate risk and ensure compliance.
Dashboards
Customizable dashboards delivered to any device, anywhere
Harness global visibility and control all in one place with configurable reports & widgets. Role-specific views let every department focus on the metrics, actions and tasks that matter most. Track team progress, status, events & more. Rapidly surface top hazards, action item closure, risk scores, audit findings, risk heat maps visually to help drive actionable
decisions faster.
Reports
Build the most advanced reports to meet any requirement
Create, customize, and schedule advanced reports easily with the attributes and visualizations of your choosing. Some of the many reports you can generate include tracking similar incidents, uncovering common denominators, or uncovering locations where incidents might occur more frequently than elsewhere. Any aspect of the incident can be reported on, including sub-forms, users involved, and actions. Build reports with minimal training, access pre-configured reports, business intelligence (BI) capabilities, and more.
Insights
Eliminate all blindspots and start driving big data insights
Move from hindsight to foresight with insight-led data that gives your entire organization visibility of what’s important to make smarter, quicker decisions that matter. You can easily track where incidents are up to in their workflow, manage overdue actions and close out records all from the dashboard, along with reports that monitor incident prevalence across sites and locations, total incidents year on year, and much more.
Decisions
Smarter actions start with smarter decisions, faster
Donesafe’s robust data management framework is designed to structure data capture that can be translated into real-time actions (workflows automations) or data insights to drive-decision ready workplaces. The Donesafe platform helps you to connect your people, processes, and your operational ecosystem to deliver data and insights for precise decision-making organization-wide.
Features
All the cutting-edge tools you need, to deliver best-in-class results, effortlessly
Click the icons to explore the platform
No-Code
No-Code
No-Code
Donesafe is engineered to be no-code configurable from the ground up. Build and deploy use cases in a matter of hours with an intuitive user interface that lets you design seamless forms, workflows, automations and actions.
Mobile
Mobile
Mobile
Access Donesafe on any device with our native mobile first platform. Compatible with Apple, Android and Windows devices, the Donesafe platform can even work when offline.
Forms
Forms
Forms
Add logic to make your forms smart. Forms can make decisions for users, input data automatically, show and hide fields and drag and drop files. Removing hurdles and making data input fast and easy encourages system-wide participation.
Workflows
Workflows
Workflows
Design, build and automate robust workflows that can be quickly adapted and customized as enterprise processes change. No-code needed and deployed in minutes.
Automation
Automation
Automation
Remove the time heavy administrative burdens and spend more time doing high level tasks. Achieve more with less resources.
API
API
API
Seamlessly communicate with third party systems and applications to send and receive data from one database to the other. Sync in real time or set time intervals of your own choosing.
Single sign-on
Single sign-on
Single sign-on
Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of Donesafe.
Alerts
Alerts
Alerts
Create multi-level alerts for goals and thresholds, and setup real-time notifications for critical events and workflow status.
Dashboards
Dashboards
Dashboards
Create any number of dashboards that are uniquely tailored to each job role, site or individual in Donesafe. End users can have a simple dashboard, while managers can have multiple reports, alerts and actions that relate only to them.
Custom reports
Custom reports
Custom reports
Create and save a report that interrogates any data field within the platform. This includes drilling right into sites, worker roles, date ranges, workflow progress, status and more. Saved reports automatically become a widget that can be placed on your dashboard.
Data migration
Data migration
Data migration
Data migration is made easy using our DIY import tool. Donesafe’s data migration can be performed by your account manager or yourself. Map data from Excel spreadsheets directly to the fields within the Donesafe system and import.
27001 security
27001 security
27001 security
Donesafe is hosted on Amazon Web Services, and is trusted by defence and government organizations. ISO 27001 compliance is a part of our overall focus on security.
Actions
Actions
Actions
Actions can be automatically created and sent to workers based on specific conditions. Donesafe will even follow up on actions if they are not marked as complete. Includes preventative actions and corrective actions (CAPA).
Scheduler
Scheduler
Scheduler
Create a system that automatically keeps workers accountable for recurring tasks. Schedule actions, audits, observations or consultations easily and assign them to those that need to complete it.
Language translator
Language translator
Language translator
Tailor Donesafe to support multiple geographic locations. Configure the primary language of each location or division across your organization
Data exporter
Data exporter
Data exporter
Export all reports and compliance data with a click of the button. Perfect for presentations or reporting legislative requirements, such as OHSA 300 (USA).
Discover the platform on another level
Hazard Management
Capture hazards and issues identified by all workers quickly and easily with the inclusion of photos. Find out more
Checklist Management
Create and use customized checklists to streamline safety and operational activity. Find out more
Frequently asked questions
How does Donesafe’s pricing work?
Donesafe works with companies ranging from 5 to 500,000 employees across all industries, each with unique needs and use cases. We’ve found that custom pricing is the best way to effectively serve such a diverse customer base. Pay only for what you need – pricing is calculated on your business size (number of workers) and the number of application modules you need. We can give you a quote instantly, so get in touch to get a price. We won’t bite!
What factors determine your pricing?
We don’t want you to pay for features and services that you don’t need, so we need to know a little more about your business in order to provide you with an accurate quote. Additional help getting started, or features, or the number of workers in your business are factors that influence our pricing. Let’s talk and get specific!
How do you define a worker?
A worker is anyone in your organization. Using workers (rather than just administrative users) is a unique competitive advantage when compared to our competitors. We believe everyone should be part of the compliance conversation and building a strong culture of engagement is central to that. By having all your users in the system, Donesafe can create more intelligent permissions and escalation settings, create unique user experiences, deliver ‘just in time’ learning and notifications, and much more.
Do I have to pay for every worker or employee?
Don’t worry, a worker cost is a fraction of the price you would normally be charged per administrative worker. You do not need to pay more for your administrative workers. In general, Donesafe is a more affordable platform than its competitors.
Do I have to get all the application modules?
No, you can pick and choose the modules that best suit you to begin with. It is easy to plug in additional modules later as your organization requires them.
Does Donesafe provide a trial?
Yes! We want you to see the impact that Donesafe can have on your business, but for most folks, that’d be hard to accomplish all on your own. When you invest time in Donesafe, we invest time in you. We’ll provide a guided walkthrough of our software with one of our dedicated team members. If you’d like to get your hands on it, we can help set it up and provide a sandbox of your environment, so you can get your hands dirty as we continue discussions!
What is the difference between you and other providers?
Online compliance solutions can deliver huge benefits and offer a world of promise, but most solutions fail early on, especially for companies that don’t have dedicated project teams to implement and manage the solution. On top of that, many systems are too rigid in their forms, workflows, reports and automation – and this means you and your staff struggle to adopt the new technology. This is where Donesafe succeeds where others fail. It’s simple enough for a non-technical person to use and robust enough to provide enterprise-quality results with minimal set-up effort.
Is Donesafe secure and GDPR compliant?
Donesafe has offices worldwide with dedicated hosting in the EU, US, Australia, and Asia with a certified server infrastructure. We are fully GDPR compliant, ISO 27001 certified and can ensure enterprise-grade data security and privacy.
Resources
Explore more from Donesafe
What is incident management software?
Managing incidents effectively is a critical part of any organization’s safety program. Donesafe’s Incident Reporting and Management software is designed to help organizations streamline their incident management processes. The software makes it easy to report and track incidents, investigate root causes, and implement corrective actions. It also includes a robust analytics module that helps organizations identify trends and take proactive measures to prevent future incidents. By using Donesafe’s Incident Reporting and Management software, organizations can improve their safety performance and create a safer workplace for their employees.
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