Creating cultural change towards workplace health and safety is one of the biggest trending topics amongst the safety community this year. But creating cultural change is not something that can be achieved overnight. The good news, is there are some clear ‘rules of thumb’ that if followed, give you every chance of achieving a strong culture of safety within your organization.
Changing culture starts with changing behavior… One need not be an expert on employee health and safety to realize that there is a link between a company’s safety culture, employee morale and behavior.
What many don’t realize is that the adoption of EHS software can play a significant role in improving employee morale and behavior. Now, of course, there are many ways to strengthen organizational culture and motivate employees.
First of all, EHS software allows companies to put forth a zero-harm policy in both word and action. While many companies tout the importance of zero-harm policies, converting to a software EHS solution brings this goal much closer to reality. Organizations should never underestimate how much investing directly into employees’ safety helps boost morale as well as work ethic, including the behaviors that directly contribute to a zero-incident culture.
The decision to adopt EHS software supports a comprehensive health and safety management strategy transmitted from the top down. Making the switch to a software-based solution sends the message that the organization not only prioritizes safety in name but that it is willing to financially invest in that commitment.
Of course, one of the main reasons companies invest in EHS software is the return on investment. Since the adoption of EHS software helps prevent injuries and reduce risk, that alone can help the organization save money on workers compensation claims. However, the upfront investment into EHS software also tells employees that management and ownership are serious about employee health and safety. If EHS adoption is part of a broad cultural shift on safety, this attitude can quickly spread through the ranks, changing behavior and even boosting employee morale. How might this happen? The key is in the multitude of features and levels of integration that EHS software supports—especially when compared with manual methods of EHS management.
Beyond incident prevention, EHS software helps create an environment where safety is baked into the company culture and employee conduct. Making the transition from manual to electronic reporting can be the catalyst for cultural and behavioral change. On a basic level, the training required to transition from a manual system to EHS software gives an opportunity to renew and outline expectations for reporting and accountability. Ideally, employees should be encouraged to interact with the system, while management should solicit feedback and input from employees in order to improve tracking and reporting. This includes all personnel in this cycle making employees feel empowered and included in the safety culture of the organization.
The switch to EHS software brings about a number of changes, the most striking of which is the speed of communication and reporting. As employees and managers get used to quickly accessing information, they also learn to expect real-time or relatively swift updates and feedback. The improved efficiency of communication can have positive impacts on productivity and could help reduce response time in emergencies or cases that require immediate attention. With this change, workers at all levels of the organization come to expect a streamlined, efficient method of communication. As a result, EHS software fosters employee engagement to help transform both the overall culture of expectations for safety and reporting, as well as individual-level behaviors.
EHS software also contributes to cultural and behavioral change by concentrating on all important safety metrics under the same umbrella. Unlike manual health and safety management, where it may have been difficult to centralize dispersed data and metrics, EHS software depends on integrating a variety of discrete factors. This includes occupational health and safety, near-miss reporting, injury prevention, environmental impacts, audit management, and many more. Such a platform shows workers the interconnectedness of seemingly unrelated processes and helps them see the impact of their own behavior. An integrated platform also increases employee engagement with the reporting tools and improves communication between supervisors and employees. The ease of reporting, visibility, and sharing can clarify the relationship between behaviors and outcomes. Meanwhile, the sum of small behaviors can create positive cultural change throughout the company.
EHS software also democratizes access to the EHS infrastructure for employees throughout the organizational hierarchy. Widespread access combined with the speed of input and response encourages employees to report more data more frequently than they would before. In this case, the simple fact of having access to key indicators and reporting measures can incite cultural and behavioral change. Employees get the sense that their input is a valuable piece of the EHS infrastructure and that every individual action can help improve the whole. For instance, one of the most crucial features of EHS software is rapid and streamlined near-miss reporting. Instilling a culture where near-miss reporting is both expected and simple to accomplish means that issues of concern are instantly flagged for follow-up. This is one of the most important features of EHS software, because of its direct link to tangible safety improvements. The cultural and behavioral changes brought about by better reporting and follow-up can contribute to a safer workplace for every single employee.
Last but not least, EHS software can also help support accountability and improve relations between supervisors and employees. The best software options feature audit management tools that integrate tracking and reporting with regular audit and compliance checks. This impacts company culture by giving upper management the tools to follow through and ensure compliance. It creates behavioral change through the expectation that each employee has a role in accountability and identifying concerns that may result in audits or non-compliance. EHS software can also help take the confusion out of regulatory compliance and help companies stay on top of every new regulatory change. For each regulation, EHS software streamlines the tracking of every process that this regulation affects. Tracking for regulatory purposes highlights the importance of compliance, creating a culture where every aspect of compliance is both significant and integrated into a larger whole.
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